At milgreen.com returns are easy. We have one goal; we want every customer to be 100% satisfied with every part of their interaction with us, from selection, to purchase, payment, delivery and customer service.
We will accept any return of new, unused items within 14 days of the delivery for a refund. Christmas Trees, must be unopened. We will not accept Christmas returns after December 15th.
All you need to do is pack the items back in its original packaging it arrived in and call us at 1-847-827-7565 to initiate the return. If there was a mistake on our part, we will gladly pay the return shipping costs. Otherwise, shipping costs for the return is the responsibility of the customer. Items that are not in new and in sellable condition do not qualify for a return. You will be given the correct credit for the purchase upon receipt and inspection of the product.
We take time to carefully inspect every order to insure our products are in perfect condition and that the order that ships is exactly as purchased.
We suggest each customer take the time to measure the area to be furnished, as well as the access to that area to be sure the your furniture’s size is appropriate for your available space. There may also be a differentiation in color from one computer monitor to another, so we suggest requesting fabric and finish samples to be confident of your choice.